Privacy Policy

Thank you for visiting our website; www.labelle-brides.com. This site is owned and operated by Rebecca Shave and Coral Mellish, owners of La Belle Brides. 

This Privacy Policy applies when you visit or browse our site and when you purchase products from us. 

This Privacy Policy only applies to our site, and not to any other websites that may be viewed via links present on this site. 

Please ensure that you read this Privacy Policy carefully. 

What type of information do we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect this information

Through the content of electronic forms you submit via this website, requesting us to provide services or information, or take actions. As well as, any messages or comments you submit to us via this website, which may include personal data such as name, email address and telephone number. Your personal information will be used for the specific reasons stated above only.

Why we collect such information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To send our Visitors and Users messages via post, text or email;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We will use information linked through social media platforms to provide reviews and recommendations.

We may share your personal data with third parties in order to deliver our services to you such as:

  • companies who provide us services which help our business function

  • suppliers

  • payment service providers

  • independent seamstresses

  • if necessary, credit reference and fraud prevention agencies 

Should we need to provide the above third parties with your personal data, we will do our best to ensure that your information is used in compliance with the applicable regulations and only for the purposes indicated by us. 

How do we communicate with you?

We may contact you to notify you regarding a purchase, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How to withdraw your consent

If you don’t want us to process your data anymore, please contact us at contact@labellebrides.com or send us mail to: Summer Cottage, The Meadows, Halstead, Kent, TN14 7HD.

Privacy Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@labellebrides.com or send us mail to: Summer Cottage, The Meadows, Halstead, Kent, TN14 7HD.

Summer Cottage,

The Meadows, Halstead, Sevenoaks, TN14 7HD

Email: contact@labellebrides.com

Phone: +44 7889 025 670 / +44 7719 473 724

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